Frequently Asked Questions
Here we try to answer all your most frequently asked questions and some you may never have thought to ask...
Questions about Foxfires
How many rooms do we have?
Currently, we have two rooms.
Do we have a sauna?
Oh yes! We have a fabulous sauna. You can book it directly on our website. Also you do have 50% discount but only when you add Arctic Spa experience to your basket on our website when making your room reservation.
How can we book?
You can book a room via our website and you can book the Arctic Spa experience via our website too.
Why can’t I book the room I want?
If you can’t book the room / dates you want, it is probably already booked. We are small and quite popular so our rooms are booked quite far in advance.
Sometimes you mights see a room/date is available but then appears unavailable minutes later. This is because someone else is looking at the same date of room at the same time. Once you make a room search and go through to book the room/dates are locked out for 15 minutes. This stops double bookings. If this happens to you, retry your search around 15minutes later.
Can I book the cabin with the hot tub to stay?
Sorry, no. It is not accommodation to stay the night. This is the Sauna, which is part of our Arctic Spa experience. You can book a 2.5hr session on our Arctic Spa page.
Can I book the cute round cabin to stay?
Sorry, no. This is our Kota (BBQ hut). You can use it when you book the Arctic Spa experience.
Do hotel guests get discount on the Arctic Spa?
Yes, you get 50% discount, but only when you add Arctic Spa experience to your basket during the checkout process on our website when making your room reservation. Spa bookings made after that time will be charged at full price.
Is breakfast included?
Yes. We serve a great breakfast that should keep you going all day long! There is a buffet with a selection of hand picked items and we can also cook for you a large selection of warm breakfast dishes.
Are there cooking facilities in the rooms?
There are no cooking facilities in the rooms. The breakfast space is not accessible after breakfast time.
Do we have a restaurant?
Sorry, no. We serve breakfast in our main space but not lunch or dinner. There are many restaurants in the village located only 8 minutes drive from us, however this is not walking distance so you will need a car or a taxi.
The breakfast space is not accessible after breakfast time.
What is the closest airport to Foxfires?
Kittila is the closest airport, 12km away. The next is Rovaniemi, 171km away. You can get taxis and rent cars easily at both. There are also buses that run from both airports to Levi village centre.
How far form Levi village centre are we?
We are 8km from the village centre. It is not a walking distance in winter so if you don't have a car, there are lots of taxis to get you to and from here.
Are pets allowed at Foxfires?
Because we have Gooseberry it’s best we do not allow other animals.
Can we stay with our children in the room?
Sorry, no, as the rooms are too small to fit extra beds and Foxfires is adults only.
Can we see Aurora at Foxfires?
Yes, we see the Aurora over Foxfires regularly between August and April. If there are clear skies or you can see some stars you have a good chance to see the magic even from your bed.
How far from the ski slopes are we?
We have a ski lift just 300m away (this lift is only open from Feb untill May). In the same place you can find the cross country trails and winter walking and biking trails (these are open all winter).
Other main ski slopes are within 2 to 8 minutes drive from us.
What are the Wi-Fi mobile phone connections like?
We have wifi in the rooms with great 4G and 5G network coverage. Plus there is great coverage all over Lapland.
Questions about Lapland
When is the best time to come?
That depends on what you want to experience. October and November you can see the Aurora reflecting on the lakes. December and January are dark with very few hours of light but that light is beautiful and the trees are often covered in heavy snow, but it can also be very cold. February and March are warmer and the days are longer, the Aurora is often really good around this time too. April is quite warm already but we still have a lot of snow to enjoy winter activities.
Lapland is not only a winter destination. In the summer and autumn it is equally beautiful and there are many activities to enjoy. Midnight sun in the summer is something everyone should experience. The sun never sets from May to July. The autumn forest colours and Northern Lights reflecting in lakes make September a spectacular time to visit Lapland.
Is it safe to drive in the snow?
Yes but you must always take great care when driving in snow and ice. All cars are equipped with winter tyres with metal spikes. They grip to the icy roads incredibly well. The roads are well marked and never very busy.
What should we wear for the cold?
Layers. Thermals top and bottom are an essential on cold days. Layer that with t-shirt or a base layer, a jumper or fleece and then a good winter coat. It’s best to have water repellent outer wear so that you can stay dry playing in the snow. Good warm winter boots are must and some warm socks. Gloves are super important too. Electrically heated clothing are a revelation.
How long is there no sun?
The sun doesn’t rise above the horizon for 20 days (12th - 31st December). This is called the Polar Night or Kaamos in Finnish. It is still light for a few hours each day around 12 - 3pm. This light is beautiful.
What activities do you recommend?
There are many things you can do here in Lapland. The big hits would be:
See the Aurora
Take a Sauna
Ski - alpine or cross country
Snow shoe in the wild
Meet Santa of course!
Do we need to book activities in advance?
Levi is a small place that can get very busy in the high season. There are only a few operators of the most popular activities. We strongly recommend you booking all your activities and safaris in advance. The ski school is particularly busy, so book well in advance.
When is the best time to see the Aurora?
The Aurora is visible in Levi from late August to mid April. Through the summer months even if the Aurora is very active we will not be able to see it as the midnight sun takes over.
Can I drink the tap water?
The tap water here is some of the purest and cleanest water in the world. It’s not just safe to drink but we highly recommend you drink it! it’s great. We also have the cleanest air in the world too, so breath deeply.
Where can I buy alcohol?
The sale of alcohol is strictly controlled here in Finland. You can buy beer in the supermarkets during set times (up to 5.5%). For wine and spirits you need to go to the Alko store. It is located in the S-Market at the north end of the village. Remember to check Alko's opening hours. They close at 6pm on Saturdays and are closed on Sundays.